Intern

Critical Labs

Optimized SQL databases, improving query performance and reinforcing data integrity and reliability.

Developed and maintained Node.js-based UI components, enhancing frontend functionality and system responsiveness.

Diagnosed and resolved software defects, improving application stability, performance, and user experience.

06/2022 - 09/2022

Intern

Data Power Technology Group

Retrofitted and upgraded PoE network gateways, increasing system reliability, throughput, and operational uptime.

Automated complex spreadsheet workflows using scripting and data processing, reducing manual work and improving operational efficiency.

Collaborated with vendors to resolve hardware and software issues, supporting operations and maintaining technical partnerships.

02/2023 - 04/2023

Mobile Expert

T-Mobile

Delivered technical support and device troubleshooting, ensuring seamless setup, configuration, and customer satisfaction.

Managed daily store operations, including inventory control, merchandising, and product organization, improving store efficiency.

Educated customers on mobile technology, network features, and device services, improving user understanding and conversions.

07/2024 - PRESENT